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Old 12-17-2009, 08:19 PM   #1
alsplacebartender
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Default Post here if you have received your convention DVD!

If you get your DVD, please immediately post here. No one from the committee has responded as to whether or not shipping has actually started. I have asked repeatedly.
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Old 12-17-2009, 11:53 PM   #2
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Brian,
If Barbara is the one in charge of that, she's the one shipping them out, correct? If that's the case, she's in which state? That might help to know for the US people. You know... to see how long it would take.
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Old 12-17-2009, 11:58 PM   #3
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Quote:
Originally Posted by QL Damsel View Post
Brian,
If Barbara is the one in charge of that, she's the one shipping them out, correct? If that's the case, she's in which state? That might help to know for the US people. You know... to see how long it would take.
She's in New York. Shipping from NY to NC where I live has never taken more then 2 days. Either she hasn't shipped only mine, or none have shipped.
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Old 12-18-2009, 04:35 AM   #4
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I think it takes a week (7-9 days) for post from the states to the UK.
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Old 12-18-2009, 06:10 AM   #5
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I only got my letter from Starlight yesterday. Probably took a while as they forgot to put the E on the end of my town's name and Australia in the address. But at least I know the DVD will eventually make it to my place. Mail is usually a lot slower during the lead up to Christmas.
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Old 12-18-2009, 08:54 AM   #6
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FWIW, the method of shipping within the US matters. There's a "Media Mail" class that's very inexpensive, but usually has a much longer delivery time than "First Class".
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Old 12-19-2009, 10:20 AM   #7
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After more tries to get a response, I haven't received one, and I'M a DVD buyer too. So, how about this. Everyone please email barbara@leapback2009.com and ask her what the deal is. If no responses come, then I'll give you the email of Starlight's person in charge of this.

Someone owes us some news and I'm sorry the women on the committee are acting like a pack of rats, hiding away from fan inquiries.
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Old 12-19-2009, 04:22 PM   #8
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I just sent a email. Short and to the point.

Quote:
I ordered the Leap Back Convention DVD set. Have they been shipped out yet. I would very much appreciate a response.

Thank You,
Thomas Soliva
whoops... I forgot the question mark....
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Old 12-19-2009, 07:17 PM   #9
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I have also sent an email to the committee - all of the committee members. Please do email them at the address here: committee@leapback2009.com

If any of you guys get a response, please let people here know what the committee has said. You don't have to paste the whole email. A small summary of it would be nice though.

Thanks,
MJ
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Old 12-21-2009, 04:43 PM   #10
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Ladies and Gents...

I did receive an email from USPS that says the following:

(I think that the email issue here is okay for this purpose)

Quote:
Originally Posted by USPS Email
This ship notification is being sent to you by the U.S. Postal Service® at the request of BARBARA PILNICK. If the "Shipped To" address information is not correct, please contact the Shipper.

Note To Recipient: Thank you for donating to the Starlight Children's Foundation. Please enjoy your DVDs of The Leap Back 2009 Convention.

A package with a Click-N-Ship® label created on usps.com containing the following information is scheduled to be shipped on 12/21/2009.

To check on the delivery status of your package, please go to Track and Confirm at www.usps.com.

Thank you,
United States Postal Service®
It also had her mailing information and mine as well to make sure that it was correct. So... I'll be able to track it all the way here.

Thank you, Barbara.

This is at least a step in the right direction. Yes?

MJ
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Old 12-21-2009, 05:26 PM   #11
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I got the same e-mail today, too.

Joy
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Old 12-21-2009, 09:08 PM   #12
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Same here.
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Old 12-22-2009, 01:46 AM   #13
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I got one, too.
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Old 12-22-2009, 02:34 AM   #14
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I also received one. This is good news considering no one from the corporation would respond to any inquiries on the subject. Post when you get yours!
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Old 12-22-2009, 08:17 AM   #15
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I haven't received an email but then I guess they are not using USPS to ship to Australia.
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Old 12-22-2009, 09:40 AM   #16
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I got my E-mail too.
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Old 12-22-2009, 11:59 AM   #17
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What about those people (like me) who don't live in the US?
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Old 12-22-2009, 12:17 PM   #18
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There's no mail notification for international. We have no idea what shipping method was used. We are, as usual, being kept completely in the dark by the committee.
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Old 12-22-2009, 05:44 PM   #19
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I'm in Scotland and got the USPS shipping email.
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Old 12-22-2009, 06:34 PM   #20
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I just got the shipping email, though the date on mine was 22nd not 21st!
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Old 12-22-2009, 06:39 PM   #21
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I'll have to check my email again.

UPDATE: Just got my email!

So at least I know it's comming! But proberly not going to get here before the end of the year. If it doesn't come by next wednesday, I won't get it until after new year, as I'll be celebrating new year with my fiancee
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Old 12-22-2009, 07:40 PM   #22
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Quote:
Originally Posted by mark24 View Post
I'm in Scotland and got the USPS shipping email.
Wow... that's... that's... that's just odd.
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Old 12-22-2009, 09:26 PM   #23
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YAY I have my USPS email and even better it has Australia in the delivery address. What sucks now is that the Australian Postal service is on strike! Has anyone been able to track and confirm their DVD at the USPS website?
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Old 12-22-2009, 11:48 PM   #24
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Mine just says when I try to track:

The U.S. Postal Service was electronically notified by the shipper on December 22, 2009 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later.
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Old 12-23-2009, 12:03 AM   #25
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For all DVD shipping inquiries, email barbara@leapback2009.com

I wish I could tell you more, but she won't respond to any inquiries from me about anything regarding the DVD.
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